So many businesses focus on the sales & marketing efforts to gain contracts (which is very important!) but if you don’t also focus as much effort on providing an amazing customer experience, you’ll find yourself continually replacing contracts because of unhappy clients. Today, I’m sharing 3 steps to providing exceptional customer service to keep clients happy for the long term.
your strategy-obsessed ultrasound business coach.
I'm Jennifer -
Welcome to the Talking Tech podcast, where we answer your questions about legal, marketing, admin, sales, and so much more. After nearly 20 years in the industry running our own mobile ultrasound business and helping techs across the country do the same, I'm so excited to bring you industry insight, mindset, productivity, business tips, and inspiration to help you design the business of your dreams.
meet your host
Stop trying to research it all on your own - grab my free startup guide: "How to Make $1000/Day in your Mobile Ultrasound Business"
I've pioneered a framework using our nearly two decades of experience in the mobile ultrasound industry and our 4-Pillar model of success to create a specific, strategic plan for ultrasound techs to start, operate, and grow their mobile ultrasound business. Apply today to learn how we can help you achieve your dreams and goals.